Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Textify AI (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
Textify’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How Do We Use Your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you;
Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Textify’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Limited Use of User Data:
We collect certain data through your use of the product (“User Data”). This User Data is subject to the following limitations on use:
1. Permitted Uses:
- Providing and improving user-facing features: We may use User Data to provide, maintain, and improve features that are prominent and visible within the application’s user interface (UI). This includes personalizing your experience and making the application more relevant and useful to you.
- Transfers with consent: We may transfer User Data to third parties only with your explicit consent, and only to provide or improve your access or user-facing features that are visible and prominent within the application’s UI.
- Security and legal compliance: We may use User Data for security purposes, such as investigating abuse or fraudulent activity, or to comply with applicable laws and regulations.
- Mergers and acquisitions: We may transfer User Data as part of a merger, acquisition, or sale of assets, after obtaining your explicit prior consent.
2. Prohibited Uses:
- Human review of personal content: We will not allow our employees or agents to read your personal content, such as messages, files, or other data, unless you have explicitly agreed to such review, or in limited cases approved by Google under the Nest Device Access program.
- Third-party data sharing and advertising: We will not transfer or sell your User Data to third parties for advertising purposes, including retargeting, personalized advertising, or interest-based advertising. We will also not use your User Data for credit-worthiness or lending purposes.
- Data aggregation and anonymization: We may aggregate and anonymize your User Data for internal operations, such as improving our services and understanding user behavior. This aggregated and anonymized data will not be used to identify you personally.
3. Compliance by our partners:
We require our employees, agents, contractors, and successors to comply with this Privacy Policy and the Google API Services User Data Policy.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Data Sharing with Third Party AI tools:
We may share certain information with third-party tools, such as LLMs like ChatGPT from OpenAI, to improve the functionality of our scheduler app. These tools may be used to provide features such as natural language processing for scheduling appointments, generating summaries of events, or suggesting personalized recommendations.
Before sharing any data with a third-party tool, we will obtain explicit consent from the user. This consent will be obtained through a clear and conspicuous notice that explains the following:
- The type of data being shared
- The purpose of sharing the data
- The name of the third-party tool
- The user’s right to withdraw consent at any time
We take data privacy seriously and are committed to protecting user information. We will only share data with third-party tools that have agreed to our strict data privacy standards.Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@textify.ai or by mail using the details provided below:
84-J Sector A, Scheme no. 71, Near Gumasta Nagar, Indore, MP, 452009, India