VinChat

VanChat is an AI chatbot designed for Shopify store to increase your sales and enhance customer experience. The GPT-powered AI chatbot automatically learns from your website without uploading data. VanChat live chat accurately answers 97% of shopper questions, including product comparisons, sizing, and order tracking. It understands what customers want and recommends products they will like with 95% accuracy. VanChat also proactively sends discount reminders and suggests best-selling products to drive sales.

Accurately Answer 97% Questions

  • Accurately answer shopping questions about product comparisons, order tracking, sizing, and returns to enhance user satisfaction.
  • LearningContinuously learning from your store’s text, images, and videos in real-time, Vanchat ensures more accurate responses.
  • AutomationHandle tasks like checking orders, updating orders, and adding items to the cart based on shopper requests, making shopping easier.

Personalized Product Recommendations

  • Recommend the most suitable products based on user preferences, shopping habits, and specific needs to speed up purchase decisions.
  • ClarificationAsk follow-up questions to understand user needs better, ensuring accurate and personalized product recommendations.
  • ProfilingAnalyze user behavior, purchase history, and chat logs to create detailed profiles for accurate and personalized interactions.

Proactive Sales

  • Send timely discount reminders based on actions like adding to cart or abandoning checkout to increase purchases.
  • Identify latent needs during conversations by analyzing questions, habits, and history, proactively recommend products to drive sales.
  • Suggest needed or best-selling products through pop-ups based on user preferences and shopping habits, encouraging purchases.

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